FAQ

What skin types are your products suitable for?

Our products are formulated for all skin types, including dry, oily, combination, sensitive, and acne-prone skin. Each product page lists recommended skin types for easy selection.

Are your products cruelty-free and vegan?

Yes, we are proud to say that our products are cruelty-free and not tested on animals. Many of our products are also 100% vegan—check the label or product description for details.

How should I build a skincare routine using your products?

We recommend starting with the basics: a gentle cleanser, hydrating toner, serum, moisturizer, and SPF during the day. For personalized recommendations, try our Skin Quiz or contact our support team.

Can I use your products if I have sensitive or acne-prone skin?

Absolutely. Our formulas are designed with gentle, non-comedogenic ingredients and are dermatologist-tested. We also offer products specifically tailored for sensitive and acne-prone skin.

Do your products contain parabens, sulfates, or harmful chemicals?

No, all our products are free from parabens, sulfates, phthalates, and other harsh chemicals. We prioritize clean, skin-loving ingredients.

When will I see results?

Results vary by skin type and product, but most users begin to notice improvements within 3-4 weeks of consistent use.

Are your products safe during pregnancy or breastfeeding?

Many of our products are safe for use during pregnancy, but we recommend consulting your healthcare provider before introducing new products during this time.

Do you ship internationally?

No, we offer shipping to India only. Check our Shipping Policy for full details.

What is your return policy?

We offer a 2-day return policy for unused or gently used products. If you're not satisfied, contact us and we’ll help resolve the issue.

How can I contact customer support?

You can reach our customer care team at contact@lasyacare.com, or Call / WhatsApp us on +91 80162 72555, Monday–Friday, 10 AM–6 PM.